Shipping policy

Ships from overseas warehouse 8-15 days — Tracked via TrueNeeds.store

At TrueNeeds.store (operated from 4100 Old Adobe Rd, Palo Alto CA 94306, USA — email hello.trueneeds.store@gmail.com / hellotrueneedsstore@gmail.com, phone 7813542706) we curate problem-solving gadgets from verified China suppliers (<500g, no batteries, no hazardous materials).

PROCESSING: 1-3 business days to assign tracking number.

TRANSIT: 8-15 days tracked delivery. Overseas warehouse fulfillment.

TRACKING: Full tracking via carrier, link emailed after shipment.

ORIGIN: From TrueNeeds.store — Need help? Email hello.trueneeds.store@gmail.com

SLA: "Ships from overseas warehouse 8-15 days — Tracked. From TrueNeeds.store"

Shipping fees calculated at checkout. No express from overseas, but tracking included.

Returns: See Return policy — 30 days.

Contact: hello.trueneeds.store@gmail.com / hellotrueneedsstore@gmail.com